Very knowledgeable.

We just completed recarpeting 2000+ sq ft of our home with Shaw carpet and padding provided through the friendly staff at Custom Floor Covering. The installation team was exceptional! They took their time and methodically moved some pretty large pieces of furniture out of the rooms, ripped up the old carpet and pad, cleaned up, laid down the new carpeting and moved the furniture back. 6 bedrooms, family, living, dining and complex hall area was all handled very smoothly.
The attention to detail was very good. The quote by our sales rep Doug LaRue included planning carpet nap direction and overcoming unnecessary carpet seams we were having problems with as part of taking the measurements.  With all that, the pricing was competitive or significantly better than the other quotes we received for the identical carpeting and padding.

f you need new flooring you've got to go here. They have a large selection to look through. Doug and Andy will do everything they can to ensure customer service and satisfaction. I've been so impressed with the friendly and professional service. I had bids from all sorts of places, and as soon as Doug started to talk about carpet, I immediately knew this guy was well educated and passionate about flooring. He conveys his knowledge in a way that makes sense and helps the customer make choices that fit their needs and wants. I've learned that the flooring business is competitive, you can buy cheap from big box retailers who care little about you, you can buy expensive from places trying to run up their profits, or you can purchase smart and between the two from Doug and Andy and walk away feeling you did it right. You can't go wrong with these guys, and if a mistake happens, I bet they will go above and beyond to make it right.

I've had these guys do tile work in our rental house, Payson house and Valley house.  I've been happy with all the work done  The Payson house had some exceptional challenges and the results were perfect.  Good group of guys, I would recommend them.